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⚠️ Acupuncture and other complementary therapies are not a replacement for medical care ⚠️

⚠️ Acupuncture service is not available for clients who are pregnant ⚠️

Read before booking.

Text message appointment guide

Please send a text message to 07344 714802 to schedule an appointment.

Cancellation policy

1. 不要空腹前来

建议在治疗前 1–2 小时进食少量清淡食物，避免空腹导致头晕。

Avoid coming on an empty stomach.

Have a light meal 1–2 hours before treatment to prevent dizziness.

2. 避免暴饮暴食或饮酒

刚吃完大餐或饮酒后不适宜立即接受治疗。

Avoid overeating or consuming alcohol beforehand.

Heavy meals and alcohol can reduce treatment comfort and effectiveness.

3. 穿着宽松舒适的衣物

方便露出手臂、腿部或背部等治疗部位。

Wear loose and comfortable clothing.

This allows easy access to areas such as arms, legs, or back.

4. 提前告知您的健康状况

包括：心脏起搏器、抗凝药物、晕针史、出血倾向或皮肤感染等。

Inform us of your medical conditions in advance,

Such as pacemaker, blood thinners, history of fainting with needles, bleeding tendencies, or skin infections.

5. 治疗前避免剧烈运动或过度疲劳

身体极度疲劳或剧烈运动后请稍作休息再来。

Avoid intense exercise or extreme fatigue before treatment.

Allow your body to rest first.

6. 如有不适请提前说明

如发烧、感染、严重疼痛或急性症状，请先与我们联系。

Let us know if you feel unwell.

For fever, infections, severe pain, or acute symptoms, contact us first.

7. 保持放松

治疗前 5–10 分钟到达，让身心平稳、放松。

Stay relaxed.

Arrive 5–10 minutes early to settle and prepare comfortably.

1. 请在发送短信后等待确认。

我们会尽快回复您，确认预约时间。只有在收到我们的确认短信后，预约才算成功。

Please wait for our confirmation after sending your SMS.

We will reply as soon as possible to confirm your appointment. Your booking is only complete once you receive our confirmation message.

2. 请在短信中提供必要信息：姓名、联系方式和想预约的时间。

Please include your name, contact number, and your preferred appointment time.

3. 我们会妥善保护您的个人信息。

您的短信内容仅用于联系与安排针灸服务，不会外泄或用于其他用途。

Your information will be kept strictly confidential.

It will only be used to contact you and arrange your acupuncture appointment.

4. 紧急情况请不要使用短信预约。

如出现突发或严重症状，请立即前往医院就诊。

Please do not use SMS booking for emergencies.

If you experience sudden or severe symptoms, seek immediate medical attention.

1. 如需取消预约，请尽早告知我们。

为了方便重新安排时间，请您在无法前来时尽快致电通知我们。

If you need to cancel your appointment, please let us know as early as possible.

Please inform us by phone call as soon as you know you cannot attend.

2. 建议至少提前 48 小时取消。

这有助于将时间让给有需要的其他患者。

We kindly ask for at least 48 hours’ notice. 

- Cancellation within 48 hours will result in 50% charge

- Cancellation within 24 hours will result in 100% charge

This allows us to offer the slot to other patients.

3. 频繁取消可能影响未来预约安排。

如多次无故取消或未出现，我们可能会调整未来预约方式。

Frequent last-minute cancellations may affect future bookings.

Repeated cancellations or no-shows may require us to adjust how we schedule your appointments.

4. 如因突发情况无法提前通知，请在条件允许时尽快告知。

我们理解生活和健康状况可能会有不可预见的变化。

If an unexpected situation prevents early notice, please inform us as soon as possible.

We understand emergencies can happen.

FAQs

  • The consultant initiates with a brief discussion about your health, lifestyle and taking a medical history. It would be helpful to come with your list of medications in order to aid a holistic assessment.

    Next, a short physical examination may be carried out. This includes checking your blood pressure, peripheral and central pulse, inspecting your tongue, and gently palpating your abdomen. As part of the assessment, you will be asked to show your abdomen to below the waist for examination purposes to ensure accuracy and comfort.

    During the treatment, thin, sterile needles will be gently placed at specific points on your body.

    For many conditions, a short course of treatments is recommended to achieve the best results. The first session typically takes about one hour, while follow-up treatments are usually around 45 minutes

  • Acupuncture can support a wide range of health concerns. Many people seek treatment for stress, anxiety, or emotional wellbeing, as well as sleep issues and fatigue. It can also help with pain management, such as back, neck, or headache pain, digestive or hormonal concerns, and menstrual or menopausal symptoms.

    Beyond symptom relief, patients often notice a sense of calm, balance, and improved overall vitality. Everyone’s experience is unique - some experience rapid improvements, while for others, changes can be slower and more subtle.

  • The number of sessions varies depending on your individual needs and the nature of your health concerns.

    For short-term or recent issues, improvement may be noticed after just a few treatments. Chronic or long-standing conditions often benefit from weekly sessions over several weeks. Some people choose occasional treatments for ongoing balance, wellbeing, or stress management. Your practitioner will review your progress regularly and tailor your treatment plan to suit you.

  • Acupuncture is generally very safe when performed by a qualified practitioner.

    Only single-use, sterile needles are used.

    After treatment, it’s normal to feel relaxed or slightly tired. Drinking water and taking time to rest if needed can help your body respond to the treatment.